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Lochinvar Recalls Condensing Residential Boilers Due to Risk of Carbon Monoxide Poisoning

RECALL DATE: June 18, 2020
RECALL NUMBER: 20-141

RECALL SUMMARY
Name of Product: Lochinvar condensing residential boilers
Hazard: The boiler’s flue grommet can deteriorate and dislodge during use and allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning.
Remedy: Repair
Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Consumer Contact: Lochinvar toll-free at: 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday. Check for the recalled boilers’ serial number at: www.waterheaterrecall.com, and select the look-up feature for the flue grommet recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting: http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A. O. Smith or State Proline-branded boilers should contact their installer. If consumers do not know their installer, contact Lochinvar toll free at: 833-232-9706.
RECALL DETAILS
Units: About 34,300 (In addition, about 3,642 units were sold in Canada)

Click for GROMMET INSTRUCTION FIELD REPAIR Click for SERVICE DEPARTMENT FLUE SENSOR GROMMET REIMBURSEMENT FORM